Before you give away your device or sale, restore your iPhone, iPad, or iPod to factory settings
A factory restore erases the information and settings on your iPhone, iPad, or iPod and installs the latest version of iOS or iPod software.
Option 1 Restore your device to factory settings from Mac or PC
Open iTunes on your Mac or PC. If you can’t access a computer and your device still works, you can erase and restore your device without a computer.
Connect your iPhone, iPad, or iPod to your computer with the cable that came with your device.
If a message asks for your device passcode or to Trust This Computer, follow the onscreen steps. If you forgot your passcode, get help.
Select your iPhone, iPad, or iPod when it appears in iTunes. For an unresponsive device or one that won’t turn on, learn what to do. Or get help if your device doesn’t appear in iTunes.
Option 2 Restore your iPhone or iPad
- To reset your iPhone or iPad go to Settings > General > Reset and then select Erase All Content and Settings.
- After typing in your passcode if you’ve set one, you’ll get a warning box appear, with the option to Erase iPhone (or iPad) in red. Tap this.
- You’ll need to enter your Apple ID password to confirm the action, then the iPad or iPhone will wipe everything off its storage and go back to the initial setup screen you saw when you first used the device.
- You can also fully reset your iPhone or iPad through iTunes. When you plug in your iOS device, you should be able to see a ‘Restore iPhone’ button, which will fully reset the device.
By selling or buying second hand devices you are contributing to health of the environment